accessibility
Our service is for everyone. We aim to be accessible – and to meet any particular needs our customers may have.
meeting your needs
We can provide information about our service in different formats and adapt the way we communicate with you – depending on your needs. For example, we can use Braille, large print or audiotape and we can make and receive calls using TypeTalk.
Please let us know what your particular needs are, and we will do our best to help. You can contact us about accessibility by email or phone us on 020 7964 0766.