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how the ombudsman service helped me ...

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can we help?

fallen out with your bank, insurance company or finance firm?

No ...

Things going wrong are usually more newsworthy than things going right – so we don't often hear about the many financial transactions that take place without a problem. In fact, nine out of ten of people say they have no complaint about their bank, insurance company or finance firm. But you might still like to spend a few minutes on our websitejust in case you may need our help in the future.

Yes ... click here to find out more