image: events image
monitoring calls

for security and training purposes, we may monitor or record phone calls

contact our external liaison team

Each year we run events nationwide for consumer advisers and people working in financial services – aimed at helping to resolve complaints before they reach the ombudsman service.

We also take part in a wide range of conferences, exhibitions and roadshows across the country.

If you are organising an event and would like to invite us to take part by providing a speaker from the ombudsman service, please email full details to our external liaison team at the address below and we will see if we can help you.

contact our external liaison team