ombudsman
news
November/December 2005
issue 50
from the Financial Ombudsman Service

essential reading for financial firms and consumer advisers

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in this issue
welcome to the 50th edition of ombudsman news
some common issues in complaints involving banking contracts
redress for pension mis-sale cases that fall outside the Pensions Review
time bars and mortgage endowment complaints
our workingtogether events for firms
ask ombudsman news
pdf version issue 50

 

our workingtogether events for firms

‘totally relevant to my day-to-day work’
‘very lively and interactive’
‘... we gained so much from the day’
‘... really useful and enjoyable’

These are just a few of the many positive comments we’ve received over the past year from delegates at our workingtogether conferences. During 2005, getting on for 500 financial services practitioners attended these events – held at a variety of venues across the UK.

For many of the delegates, the highlight was the opportunity to meet some of our senior ombudsmen and discuss topics of mutual interest in an informal atmosphere. Some delegates had a lifetime of experience in financial services – others were fairly new recruits. All of them said they found the events useful and informative.

Plans for our 2006 series of events are well advanced. Watch out for details on our events pages.


 

© Financial Ombudsman Service Limited, December 2005

ombudsman news is published for general information only. It reflects our position at the time of publication. It is not legal advice - nor is it a definitive binding statement on any aspect of the approach and procedure of the ombudsman. For more information about the ombudsman approach, please contact our technical advice desk on 020 7964 1400.

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