plan & budget 2005/06
for the year ending 31 March 2006

contents

chapter
1	introduction and key facts
2	performance in the year 2004/05
3	complaint trends
4	budget for 2005/06 and case fee information

appendix
A	compulsory jurisdiction — general levy table
B	compulsory jurisdiction — case fee table
C	voluntary jurisdiction — general levy tariff and case fee table
D	proposed amendments to DISP 5 rules

appendix B
compulsory jurisdiction — case fee table

case fee
standard case fee	£360	(for the third chargeable complaint and any subsequent chargeable complaint in any financial year)
special case fee	£475	(for the third chargeable complaint and any subsequent chargeable complaint in any financial year)
For the definitions of standard case fees and special case fees, see Chapter 5, Section 5.6 (case fees) of the Complaints Sourcebook in the FSA Handbook.